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Your Account, Your Rules – What You Need to Know

When you open an 87club account, you're entering into a direct relationship with us.

Account ownership & securityPayment & withdrawal flowFair play & dispute handlingLive casino and slots
87club Your Account, Your Rules – What You Need to Know
GET HELP NOW

How to Contact Us About These Terms

Live chat Open your account and head to the chat icon in the lobby. Our team is here around the clock to answer questions about how these terms apply to your account or any transaction.
Email support Email support@87club with your account details and the specific question. We aim to respond within 24 hours to help you understand how a rule applies to your situation.
Account settings Log in and visit Account > Help Centre to find common questions about account rules, deposit holds, withdrawal verification and how to request changes to your details.
YOUR SECURITY & RIGHTS

How We Protect Your Account & Data

Account security

Your login and password are yours alone. We use SSL encryption on all pages where you enter account or payment data. We never ask for your password via email or chat. If you forget your password, use the reset link on the login page — we'll verify your email before you can access your account.

Payment data handling

When you deposit via JazzCash, Easypaisa or Raast, your payment details go straight to the payment provider, not stored on our servers. We keep a record of your transaction for withdrawal verification and tax purposes, but never hold your mobile wallet credentials.

Data retention & deletion

We keep your account data as long as your account is active and for up to 5 years after closure for legal and tax compliance. You can request what personal data we hold about you by emailing support@87club. Deletion requests take up to 30 days to process.

Cookies & tracking

We use cookies to keep you logged in, remember your gameplay preferences and spot suspicious account activity. You can manage cookie settings in your browser. Blocking cookies may prevent you from accessing the lobby or placing bets.

Withdrawal verification

Before your first withdrawal, we'll ask you to verify your identity and payment method. Upload a photo of your ID and a screenshot of your payment app showing your registered mobile number. This protects your account and prevents fraud.

Dispute & complaint process

If you have a complaint, contact support@87club or use live chat to describe what went wrong. We'll investigate and respond within 7 days. If we can't resolve it, you have the right to escalate to local gaming authorities where your access is governed.

Questions About Your Account & These Terms

Use the password reset link on the login page immediately. Once you reset it, your old password no longer works. If you think someone else accessed your account, change your password and contact support@87club straight away. We'll review your account activity and help secure it.

No. One person, one account. If we detect multiple accounts using the same email, phone or payment method, we may suspend or close them. This protects the fairness of games and prevents fraud. Use your real name and details when you sign up.

Deposits via JazzCash and Easypaisa usually show in seconds. If your deposit doesn't appear within 5 minutes, contact support@87club with your transaction ID. We'll check with the payment provider and credit your account if the payment went through.

If we're verifying your identity or investigating account activity, your withdrawal request waits until the review is complete. This protects both of us from fraud. Reviews usually take 24 to 48 hours. We'll tell you what we need and when you can withdraw.

Yes. Log in to Account > Settings and select Close Account. Once closed, you won't be able to deposit, play or withdraw. To reopen it later, contact support@87club. Any balance in your wallet remains accessible for 12 months after closure.

Contact support@87club or use live chat with the exact time you played and the game name. We'll pull your session data and check for faults. If we find an error, we'll credit your account. Game fairness is non-negotiable for us.

These terms apply to players accessing 87club from Pakistan where local law permits. Some rules may vary by region. If your region has different legal requirements, we'll make sure you know before you sign up.