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Your Account, Your Data, Your Rights

We built our legal framework around what matters to you — keeping your wallet secure, your personal data protected, and your account access straightforward.

Account security verifiedData protection on fileWithdrawal verification processSupport available around the clock

Explore the Lobby Read FAQ

How We Handle Your Account & Payments

87club Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

87club operates under the laws applicable to our players and the regions where we provide services. When you open your account, you accept our terms which cover gameplay rules, account use, payment processing and dispute resolution. Access and service availability depend on local law and eligible

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regions. We retain account and transaction records to verify withdrawals, prevent fraud, and comply with regional obligations. Your payment method — whether JazzCash, Easypaisa, Raast or Bank Transfer — remains linked to your wallet until you request removal or close your account. We do not sell
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your personal data; it stays between you, 87club and our licensed payment processors.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

GET HELP NOW

Reach Our Legal & Account Team

Live Chat Support Open your account dashboard and tap the help icon in the bottom right. Our team answers account questions, payment disputes and access issues in real time, seven days a week.

Email Queries Contact our support inbox with account closures, data requests, or payment verification concerns. Replies arrive within one working day; attach account details and your registered payment method for faster resolution.

Account Settings Manage your legal preferences directly in-app: update contact info, request data export, verify your payment methods, or review your account activity log without waiting for support.

HOW WE PROTECT YOU

Security, Data & Account Rights

Wallet Encryption

Your JazzCash, Easypaisa and Raast payment credentials are encrypted end-to-end. We never store full payment details on our servers; only your linked wallet reference appears in your account.

Withdrawal Verification

Before we send funds back to your registered payment method, our team confirms your account login, recent activity and original deposit source. This prevents fraud and protects your balance.

Data Retention

We keep account records, payment logs and gameplay history as long as your account is active. After closure, we retain records for the period required by local law, then securely delete them.

Cookies & Tracking

Your browser stores a session cookie so you stay logged in. We use analytics to count visits and spot technical problems, not to sell your data. You can disable cookies in your device settings anytime.

Account Access Requests

Open a support ticket and ask for a full export of your personal data, account activity or payment history. We deliver it within five working days, in plain text or spreadsheet format.

Payment Dispute Resolution

If a deposit or withdrawal goes wrong, tell us immediately in live chat. We trace the transaction with your bank or wallet provider and return funds or correct the issue within three working days.

Legal & Account Clarity

You can close your account anytime from the settings menu. Any remaining balance is returned to your registered payment method within one working day. We keep your account records for the retention period set by local law, then delete them securely.

Open a support ticket and ask for a data subject access request. We'll gather your account details, payment history, login records and gameplay logs and send them to you as a downloadable file within five working days.

Yes. Your payment credentials are encrypted and never stored in full on our system. Only your wallet reference is saved. Payment processing happens through our licensed partners; we do not handle raw card or phone data.

Contact us immediately via live chat with the transaction date, amount and time. We freeze the account, verify your recent logins, and work with your payment provider to reverse the charge or recover funds within three working days.

You can add or remove payment methods from your account dashboard at any time. New deposits use your selected method; withdrawals go to the original registered payment account unless you update it first.

Your account belongs to you. We do not sell, trade or share your personal information. Data is shared only with our licensed payment processors, fraud-prevention partners and where required by local law.

You can close your account or request temporary account suspension from your settings menu anytime, without reason. We process closures within 24 hours and return any remaining balance to your payment method.

Your Account, Your Data, Your Rights

Reach Our Legal & Account Team

Security, Data & Account Rights

Wallet Encryption

Withdrawal Verification

Data Retention

Cookies & Tracking

Account Access Requests

Payment Dispute Resolution

Legal & Account Clarity

01 What happens to my account if I close it?

02 How do I request my personal data?

03 Are my JazzCash, Easypaisa and Raast details safe with 87club?

04 What if I spot an unauthorized transaction on my account?

05 Can I change my payment method after I sign up?

06 Who owns my account data, and can it be shared?

07 What's your policy on account self-limitation or closure?

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